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City of Winkler

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FREQUENTLY ASKED QUESTIONS

What are your office hours?
How do I obtain a criminal record check on myself for employment or immigration purposes?
Are the criminal record check forms available online?
Is there a fee for a criminal record check?
Is there a fee for criminal record checks for volunteers?
What is a Vulnerable Sector Verification?
How do I obtain a Child Abuse Registry Check?
How do I obtain an Adult Abuse Registry Check?
How do I have my identification verified for the purpose of an Adult Abuse/Child Abuse Registry Check?
How can I be fingerprinted for immigration purposes?
Is there a fee for fingerprinting?
When do I report a Traffic Accident?
When should I call 9-1-1?
How do I file a police report?
How do I replace my lost/stolen ID?
How do I know when the snow clearing parking ban comes into effect?
Where can I pay my parking ticket?
Who do I contact about animal control issues?
Who do I contact about registering a firearm or obtaining a firearms licence?
What are my rights and responsibilities as a landlord or tenant?
Does the Winkler Police Service sell or trade shoulder patches?

What are your office hours?
Our office is open Monday through Friday, during the hours of 9:00 a.m. and 5:00 p.m., and closed on Statutory Holidays.  Officers may be contacted after hours by calling (204) 325-9990, or 9-1-1 in an emergency. top

How do I obtain a criminal record check on myself for employment or immigration purposes?
Residents of the City of Winkler may obtain a criminal record check by attending our office in person, Monday through Friday, during the hours of 9:00 a.m. and 5:00 p.m. to pick up the forms required to complete your criminal record check application, or you may print the forms from our website.

When returning the completed forms to our office, you must provide two (2) valid pieces of identification, one of which must be government-issued and include your name, date of birth, signature, and photo (i.e. driver's licence or passport).  

For residents who reside outside City of Winkler limits, you must attend to your local police agency in order to get a criminal record check.

Please be advised that criminal record checks are processed in the order they are received, and will not be completed the same day, so please allow sufficient time for processing.  When submitting your criminal record check application, you will be advised by our office staff when your completed Criminal Record Check will be ready for pick up.  Please note that the Winkler Police Service will only hold completed criminal record checks for 30 days from the date the application is processed. top

Are the criminal record check forms available online?
The forms can be downloaded and printed from our website. Please note that you are required to drop the forms off at the Winkler Police Service in person, as per the procedures noted above.

Is there a fee for a criminal record check?
Yes. The fee is currently $20.00 for residents of the City of Winkler.  This fee is payable in cash only. Debit cards, credit cards, and cheques will not be accepted.  This fee will be collected when you return the completed criminal record check forms to our office.

For residents who reside outside City of Winkler limits, you must attend to your local police agency in order to get a criminal record check.

A vulnerable sector check now requires the submission of fingerprints whenever the gender and date of birth of an applicant match to an existing pardoned sex offender record. These fingerprints are required for elimination purposes before a completed vulnerable sector criminal record check certificate can be issued.

If a vulnerable sector verification is required, a fee of $40 for the fingerprints is required, as well as an additional processing fee of $25.  These fees are payable in cash only.  Debit cards, credit cards, and cheques will not be accepted.  top

Is there a fee for criminal record checks for volunteers?
For residents of the City of Winkler, the fee is waived for volunteer purposes; however, the request must be accompanied by a letter on company letterhead. 

For residents who reside outside City of Winkler limits, you must attend to your local police agency in order to get a criminal record check.

A vulnerable sector check now requires the submission of fingerprints whenever the gender and date of birth of an applicant match to an existing pardoned sex offender record. These fingerprints are required for elimination purposes before a completed vulnerable sector criminal record check certificate can be issued.

If a vulnerable sector verification is required, a fee of $40 for the fingerprints is required.  This fee is payable in cash only.  Debit cards, credit cards, and cheques will not be accepted.  As a volunteer, who has provided a letter indicating proof of volunteerism, the additional $25 processing fee will be waived.  top

What is a Vulnerable Sector Verification?
Information with regards to the Vulnerable Sector Verification process can be found at the Canadian Criminal Real Time Identification Services website. top

How do I obtain a Child Abuse Registry Check?
The Winkler Police Service does not conduct Child Abuse Registry checks. If your employer requires you to get a Child Abuse Registry check, they should provide you with the appropriate forms to complete. The completed forms should be then be mailed to the Child Protection Branch, 2nd Floor - 777 Portage Avenue, Winnipeg R3G 0N3. If you did not receive the forms from your employer, contact the Child Protection Branch at (204) 945-6967 or toll-free at 1 (800) 282-8069. The forms may also be downloaded from their website. top

How do I obtain an Adult Abuse Registry Check?
The Winkler Police Service does not conduct Adult Abuse Registry checks. If your employer requires you to get an Adult Abuse Registry check, they should provide you with the appropriate forms to complete. The completed forms should be then be mailed to the Adult Abuse Registry Unit, 2nd Floor - 777 Portage Avenue, Winnipeg MB R3G 0N3. If you did not receive the forms from your employer, contact the Adult Abuse Registry Unit at (204) 945-4934 or toll-free at 1 (855) 844-8834. The forms may also be downloaded from their website. top

How do I have my identification verified for the purpose of an Adult Abuse/Child Abuse Registry Check?
In order for your Adult Abuse or Child Abuse Registry Check application to be accepted it must be accompanied by a photocopy of TWO (2) valid pieces of government-issued identification. Your photocopied identification and Part 1 of your application must be verified and signed by a witness.

An acceptable witness is a Notary Public or a designated professional.

A Notary Public can usually be found in a law office.

For the purposes of witnessing your signature, and for verifying the photocopy of your identification, a professional is considered to be one of the following:

  • Dentist/Medical Doctor/Chiropractor/Optometrist/Psychologist
    • Lawyer
    • Minister of Religion
    • Pharmacist
    • Principal or teacher at a primary or secondary school
    • Judge/Magistrate/Police Officer/RCMP
    • Justice of the Peace
    • Postmaster
    • Professional Accountant who has a designation
    • Signing Officer or Manager at a Bank, Credit Union, Trust Company, or other financial institution
    • Senior Administrator, teacher, professor at a community college or university
    • Veterinarian
    • Social Worker
    • Chief of First Nations Band
    • Funeral Director
    • Nurse Practitioner/Registered Nurse
    • Member of Parliament
    • Member of the Provincial Legislature
    • Municipal Official
    • Official of a federal government department or provincial government department, or one of its agencies
    • Official of an embassy or consulate
    • Professional Engineer

  • A member of the Winkler Police Service will witness your signature and verify your identification for a fee of $20.00 per application. This fee is payable in cash only. Debit cards, credit cards, and cheques will not be accepted.

    How can I be fingerprinted for immigration purposes?
    You must make an appointment with an on-duty officer by calling (204) 325-0829 during the hours of 9:00 a.m. and 5:00 p.m., Monday through Friday, and attending our office thereafter as arranged.

    Bring a birth certificate and a valid piece of photo identification (i.e. driver's licence or passport) along with you when you attend our office. top

    Is there a fee for fingerprinting?
    Yes. The fee is currently $40.00.  This fee is payable in cash only. Debit cards, credit cards, and cheques will not be accepted. top

    When do I report a Traffic Accident?
    Effective October 10, 2011, motorists will no longer be required to make a police report for collisions involving property damage only.

    Only collisions involving the following must be reported to the police:

    • Fatality
    • Serious Injury (Meaning someone was admitted to hospital)
    • Unlicensed Driver or Unregistered Vehicle
    • Unidentified Vehicles (i.e. Hit & Run)
    • Failure to Obtain Particulars From the Other Party
    • Suspected Use of Drugs or Alcohol by the Other Driver

    MPI will inform those reporting claims if they are required to report to the police.

    A police report must be filed within seven days from when you are made aware that the collision meets the above criteria.  The report must be made in person at our office. Our office hours are Monday through Friday, during the hours of 9:00 a.m. and 5:00 p.m. You must bring your driver's licence and vehicle registration with you when you come in to make your report. Please be advised that the front office is closed on Statutory Holidays. top

    When should I call 9-1-1?
    The police 9-1-1 dispatch is intended for emergency calls only. General inquiry calls during office hours should be directed to our non-emergency line at (204) 325-0829. After office hours, general inquiries should be directed to (204) 325-9990. If you see a crime in progress or suspects involved in a criminal act are still in the area call 9-1-1 immediately. The Winkler Police Service needs to be made aware of high priority calls such as assaults, robberies, break and enters, or any crimes against persons, right away. top

    How do I file a police report?
    An incident report can be filled out by calling (204) 325-0829 during the hours of 9:00 a.m. and 5:00 p.m., or by calling (204) 325-9990 after office hours.
    You may also file an incident report by personally attending our office at 185 Main Street, in Winkler MB during office hours.

    The Winkler Police Service does not accept reports of crime via email.  Please email us only for general inquiries or other non-urgent matters.

    To report a crime, or for immediate police assistance, please contact the Winkler Police Service at the above-noted numbers. top

    How do I replace my lost/stolen ID?
    Birth Certificates:
    Phone:  1-866-949-9296
    Forms can also be picked up at 158 Stephen Street in Morden.  Information needed:  Full Name, Place of Birth, Father’s full name, Mother’s maiden name.  $25 cheque or money order, payable to Minister of Finance.
    Website

    Manitoba Health Card:
    Phone:  1-800-392-1207
    Website

    Manitoba Blue Cross:
    Phone:  1-800-873-2583
    P.O. Box 1046
    Winnipeg,
    MB  R3C 2X7
    Website

    Social Insurance Number:
    Phone:  1-800-206-7218.  Select Option "3".
    Forms can also be completed at 158 Stephen Street in Morden.
    You must have your Birth Certificate before applying for a Social Insurance Card.  $10 cheque or money order.
    Website

    Driver's Licence & Vehicle Registration:
    Check at your local Licensing Agency.
    No charge for replacing documents IF they were stolen/criminal act.  Please request a Police Report number when reporting a lost or stolen driver’s licence.

    Passports
    :
    Phone:  1-800-567-6868
    Website

    Lost or Stolen Credit Cards:
    ScotiaBank                       1-800-472-6842
    RBC                                1-800-769-2512
    MasterCard (Access CU)     1-800-561-7849
    CIBC                               1-800-663-4575
    MTS Calling Card               1-866-227-3687

    For more information, contact Pembina Valley Victim Services. top

    How do I know when the snow clearing parking ban comes into effect?
    According to section 6.1 of City of Winkler By-Law No. 1700-00: "Persons shall remove parked vehicles and refrain from parking on public streets and lanes during and after snowfall events which will require the removal of accumulated snow. Persons may resume parking on streets after snow removal operations have been completed." top

    Where can I pay my parking ticket?
    Parking tickets can be paid at the City of Winkler civic office, located at 185 Main Street. Office hours are Monday through Friday between 9:00 a.m. to 5:00 p.m. top

    Who do I contact about animal control issues?
    For animal control issues, or clean up of animal carcasses found on City property, contact the City of Winkler Animal Control Officer at (204) 362-0480. top

    Who do I contact about registering a firearm or obtaining a firearms licence?
    Questions regarding firearms licence applications, and applications for registering firearms may be directed to the Canadian Firearms Centre at (800) 731-4000. There are also forms available for download at their website. top

    What are my rights and responsibilities as a landlord or tenant?
    Any questions you have about your rights and responsibilities as a landlord or tenant may be directed to the Residential Tenancies Branch at the following address:

    General Inquiries (Winnipeg)
    Address: 302-254 Edmonton Street
    Winnipeg, MB R3C 3Y4

    Phone: (204) 945-2476
    Toll-free: 1-800-782-8403 (in Manitoba)
    Fax: (204) 945-6273
    Website  top

    Does the Winkler Police Service sell or trade shoulder patches?
    Due to the increasing number of criminals impersonating police officers, the Winkler Police Service has decided not to sell or trade its shoulder patches any longer.  We apologize to all those who would legitimately have made such a request. top